Yes, to many locations. If we ship to your country, the option and rate will appear at checkout. Import duties and taxes set by your country are the customer’s responsibility.

Shipping is calculated at checkout based on weight, size, and destination. Some products ship free, and those are clearly marked “Free Shipping” on the product page.

You’ll get an email with a tracking number once your order ships. You can also use our Track Order page.

In-stock items ship within 1 to 3 business days. Custom and personalized items are made to order and ship in 3 to 5, 5 to 7, or 7 to 10 business days depending on the product, as listed on each product page. Transit time is added after that and depends on your location and shipping method. Estimated delivery dates are shown at checkout.

We ship with UPS, FedEx, and USPS. You’ll choose a delivery method at checkout.

In-stock items can be returned within 30 days of delivery in original, unused condition. Some in-stock items carry a restocking fee of up to 15%, which is stated on the product page. Email Sales@Handcraftersusa.com or call 727-584-2093 to start a return. See our Refund Policy for details.

Yes. Each piece is handcrafted from natural wood, so grain, color, and stain tone vary from piece to piece and from your screen.

Contact us within 7 days of delivery at Sales@Handcraftersusa.com or 727-584-2093 with your order number and photos, and we’ll repair, replace, or refund it.

Custom items are made just for you and are final sale. If one arrives damaged, defective, or not as ordered, contact us within 7 days of delivery with your order number and photos, and we’ll make it right.

Yes. Customization options are listed on the product page. Please double-check spelling, names, and dates before you order, since we produce custom items exactly as submitted.